Creative direction for ecommerce brands

A creative department
that shows its work.

Before a single ad gets made, you see the thinking behind it. Who it's for, what it's betting on, and what we ruled out.

What you get before production
Audience & angle

Who the ad is for and the reason to buy it leans on.

The risk

What could go wrong, said up front.

Rejected runner-up

The idea we passed on, and why we passed.

The Problem

Your ads worked. Then they didn't.

Same audience, same few concepts, and the cost of each new customer keeps climbing. Most brands respond by making more versions of the same idea. Meta's ad system often groups near-identical versions together and treats them as one ad.

What you need is new ideas, picked for a reason.

How It Works

Research it, argue it, then make it and learn.

1

Research

We go through your reviews, surveys, and ad account to find the buyers your ads aren't talking to yet.

2

The argument

Each concept comes with a written strategy covering the audience, the angle, the risk, and the runner-up we rejected. Nothing gets produced until you approve it.

3

Make, test, learn

We make concepts that are different from each other and track what wins. We also keep a running record of why, so each round starts smarter than the last.

A Real Review

Here's what "the argument" looks like.

We ran this on Richcrest itself and left the gaps in.

Real Strategic Review · Richcrest AI's own campaign · Confidence: MEDIUM
Position

For ecommerce brands who can't produce creative fast enough to keep testing what converts, unlike AI ad generators that skip straight to output, Richcrest argues the strategy first, then directs the AI to execute it, so every creative choice has a stated reason behind it.

Why it survives

It names a bottleneck this buyer really has. It also sets itself against the option they've probably already tried, self-serve AI generators, and not traditional production, which they've likely priced out already. The main emotion is trust, because the real question is whether they can defend this spend and this vendor.

The risk

The position is argued, not proven. Confidence only moves to HIGH once there's a produced example this exact buyer would recognize as built for them.

Rejected runner-up

"A repeatable creative department." We rejected it because it implies team capacity we don't have yet, and a sharp buyer would ask about that.

A Sample For A Product Brand

The argument, then the ads it produced.

Sample review, not a client. We wrote it for two demo products, a pair of headphones and a sneaker, to show what a review and the ads that come out of it look like for a product brand.

Concept 1: Headphones

Product first, price never. One spotlight, no price on screen, so the product carries the frame.

The risk

If the product can't carry the ad alone, it ends up reading like a spec sheet.

Concept 2: Sneaker review

Trust, built through a first-person, unpolished reaction, talking straight to camera.

The risk

Too much studio polish makes the review feel staged, and that kills the trust it was meant to build.

Who It's For

Ecommerce brands with more to test than their team can make.

Ecommerce brands doing $5M to $25M a year and running paid social. You probably need us if the same ads have been live for weeks, your cost per customer keeps rising, and your team can't turn out new concepts as fast as you'd like to test them.

What We're Honest About

What we own, and what we don't.

We own

What goes into your ads and why, plus making sure each ad matches what your page promises. That's where we move the numbers.

We don't touch

We don't run your budget, build your site, or set your prices. If the problem is there, we'll say so.

The Offer

Start small.

A 2-week paid pilot with one strategy review and a first set of concepts. You get to see the thinking and the work before you commit to anything bigger.

Book a call →
Who You'll Work With

Marcus Richmond, Founder & Creative Director.

You work directly with me, not a junior account manager. I write the argument for every concept, and I'm the person you talk to.

Book a Call

Tell us about your brand.

Send us your store and we'll email you to set up a call about a 2-week pilot.

The call is free.
Strategy first. AI executes what's already been argued for.